Request Support

Submitting Theme and Templates Guide

Supplied Theme Usage

We will only use your supplied premium or custom theme to set-up a theme demo and will install and test your templates. Thanks for your help.

We will provide a link to your website

Once we approve the theme and upload the templates we will provide a link to your site from the theme directory and theme support codex. Our way of saying thanks for helping.

Providing the Files

Please provide the the theme and templates in two separate zip files.

Providing the Theme

Supply the full parent theme, framework, premium or free theme from WordPress.org as a zip file.

Providing Child Theme if Possible

Supply a child theme for the parent theme you supply as a zip file.

Providing the Templates

Supply the customised archive-listing.php and single-listing.php file as a zip file. Best to name the zip file:

theme-name-templates.zip

Template Testing Process

We will clone a demo site on our WordPress multisite theme demo server. We will install the parent and child theme (if supplied) and add the EPL templates you created to the theme and test its function and display.

Customised Templates added to documentation codex/theme directory

We will upload the templates to the theme setup guide codex so you can download them for your next website project.

Theme Template List Grows

We will continue create templates for WordPress themes as we receive requests which helps WordPress community get the most out of Easy Property Listings.

Theme Setup Terms and Conditions

Supplied Theme Usage

We will only use your supplied premium or custom theme to set-up a demo and create the templates. We will not distribute the theme or create a website with it. Unless we purchase the theme.

On A Deadline Priority Theme Setup

We will get the templates to you as fast as possible when you purchase the priority theme setup service. Turnaround time is as fast as possible. Monday to Friday AWST. If we are unable to configure your theme we will offer a full refund. We will provide you the files that you can add to your theme folder. Don't worry its easy.

Regular Theme Setup Turnaround

We handle priority support requests before free support. We will get to the theme setup for you when we can.

Providing the theme

Uploading or supplying a link to the theme allows us to create the templates without requiring access to your server or WordPress installation*. We will configure a demo of your un-customised theme so you can see how the listing pages should display once you add the templates to your theme.

* If we need access we will let you know.

Template Creation Process

Once we have created the template files: (archive-listing.php and single-listing.php) we will email them to you in a zip file that you can uncompress and upload to your theme folder.

Theme added to theme setup for future usage

We will also upload the templates to the theme list in the codex so you can download them for your next website project.

Theme Template List Grows

We will continue to add templates for WordPress themes as we receive requests which helps WordPress community get the most out of Easy Property Listings.

When you receive the template zip file

FTP or use cPanel to access your website files. Uncompress the zip file on your computer. Upload the templates to your active theme folder located in: /wp-content/themes/THEME-NAME/ Important: Disable Theme Compatibility mode: Visit Dashboard > Easy Property Listings > Settings > Theme Setup > Theme Compatibility > Set to Disable

Under the Theme Setup box un-tick all Theme Setup: Featured Images options