Important Note: Basic support will be handled on Tuesday’s only as time permits

Easy Property Listings WordPress Real Estate Plugin Forums Important Note: Basic support will be handled on Tuesday’s only as time permits

This topic contains 2 replies, has 1 voice, and was last updated by  Merv Barrett 3 years, 11 months ago.

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  • #8251

    Merv Barrett
    Keymaster

     

    For us to grow the software and give you even better tools moving forward we need to reduce our commitment to basic support.


    Support Desk Changes

    What we need from you so we can keep growing and offering the best support we can, is for you to purchase premium support for questions, coding assistance and theme setup help especially if you need a quick response.

    Priority support tickets will be checked frequently.

    Get yearly Access to Priority Support $297, click hereGet yearly access to Priority Support and always be at the front of the queue. We will provide advanced technical support and even log in to your site to solve your problems. As a paid member, your responses will be answered as rapidly as possible. * Best for developers who just want a solution solved as easily as possible where we can even log in via FTP and the dashboard.

    Click here for 45 Days of Priority $97Get access to monthly setup assistance, trouble shooting, and access to priority support.


    Thanks for your understanding in this change to our support service. This change will allow us to offer a better service to you and grow the plugin for your real estate website(s).


    #16347

    Merv Barrett
    Keymaster

    Due to a number of basic support requests and current project workload and upgrades to Easy Property Listings. Basic support will be addressed on Tuesdays only. If you need fast assistance with Easy Property Listings please sign up for priority support.

    #16565

    Merv Barrett
    Keymaster

    Premium support is separate from the developer bundle for configuration of Easy Property Listings. You can comment on the separate extensions included in the developer bundle here.

These forums are closed to new replies / tickets. Please open a support ticket from our new Support page.

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