Premium Support Pricing

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  • #12415
    jlang
    Spectator

    I received this email the other day and had a few questions.

    “We have introduced premium support which is valid for one site for a year, and to make it even better for you, we have decided to include our most popular extension, Advanced Mapping as part of your premium support purchase.”

    When i go to the support pricing page this is what is listed.

    Premium Support
    $87
    Get access to one year of setup assistance, trouble shooting, and access to Premium Support for one site. We will also help you configure your WordPress theme to work with Easy Property Listings.

    However when i click on checkout this is what appears.
    45 Days Access to Priority Support $97.00

    Can you please verify what the actual price is on premium support for one year including the Advanced Mapping extension. Thank you for your time.

    Regards,
    jlang

    #12417
    Merv Barrett
    Keymaster

    Thanks for letting me know. Had 2 exact widgets yes one had the incorrect button. All fixed now. Its $87 for premium support which includes the Advanced Map extension.

    #12419
    jlang
    Spectator

    After one year of premium support would it be possible to no longer pay for the support and continue to use the advanced map extension? I am interested in the support in case I need any help setting it up, but if I no longer require support I would rather just spend the $47 on the advanced map extension itself. If I just purchase the $47 advanced map extension by itself would that be a one-time fee or yearly fee? Thank You.

    #12442
    Merv Barrett
    Keymaster

    Yes that is possible to purchase the Advanced Map extension in the second year. We are including it as a bonus for signing up for priority support. At this stage all extensions are yearly to access upgrades and support.

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Viewing 4 posts - 1 through 4 (of 4 total)
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